Summary

The June 19, 2025 Care Coordinator Virtual Orientation introduced new team members to Advanced CareTech’s mission, structure, and operations. The session explained how CareTech connects patients with chronic wounds to providers using regenerative amniotic skin graft technology covered 100% by Medicare. The training covered the company’s values, leadership, the financial opportunity for coordinators, and detailed how to build relationships with referral sources in the field. Emphasis was placed on relationship-driven marketing, consistent follow-up, and understanding the patient care pathway. New coordinators were encouraged to attend weekly trainings, shadow experienced team members, and adopt proven best practices to achieve success.

Key Takeaways

Company Mission:

Help patients with chronic wounds heal faster using innovative regenerative therapies, while restoring dignity and quality of life.

Core Role:

Identify patients with chronic wounds (lasting 30+ days and resistant to traditional treatment) and connect them with partner providers.

How CareTech Works:

Advanced skin grafts are provided at no cost to patients; reimbursed 100% by Medicare. Coordinators are paid a percentage of product moved, after provider reimbursement.

Relationship Focus:

Success depends on building relationships with key referral sources—DONs, case managers, social workers, hospice/home health contacts, rehab and SNF administrators.

Where to Find Patients:

Hospice, skilled nursing facilities, hospitals, rehab centers, home health, assisted living, and personal care homes.

Field Work:

In-person outreach is essential. Best times to visit: 10:00 am–12:00 pm. Dress professionally (scrubs preferred), maintain consistent follow-up, and personalize outreach.

Success Tips:

Shadow experienced coordinators, participate in weekly trainings, build a steady network of referral sources, be patient and persistent—relationship building takes time.

Marketing Materials:

High-quality brochures, booklets, one-pagers, and intake packets are available on the provider hub (advancedcaretech.com/hub).

Earnings Potential:

One patient can yield substantial income (example shared: $65,000+ from one large case). Earnings grow with patient volume and repeat treatments.

Next Steps:

Attend the upcoming company-wide call Tuesday at 10:30 am CT; continue onboarding with Jordan; utilize available marketing and training resources.

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